For managers: “Innovators are seldom easy to be around. The most creative members of an organization can be irascible, annoying, touchy, intolerant, prickly, self-aggrandizing. Their lack of tact offends co-workers. It also makes them willing to speak up when others hold their tongues. What comes out of their mouths is often quite valuable, if not always easy to hear.”
From the book Whoever Makes the Most Mistakes
Wins, by Richard Farson and Ralph Keyes